Always Informed

Terms Of Service


This website is offered, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and / or purchasing something from our marketplace, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of the use of our Services.


Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


Section 3 – KYC and Background Checks

By placing an order with us you agree to take part in our KYC process and that your collected data may be used for further background checks in order to prevent money laundering and terror financing.
To comply with the highest international compliance standards, we also reserve the right to use blockchain analysis on our customers payment information any time when using our service.
Based on our intern risk classification after the compliance procedure we reserve the right to refuse or cancel any order without further reasons given.


Section 4 – Collecting of Personal Information & External Contracts

By placing an order with us, you agree to provide all personal information needed by us to provide you our service. A failure to provide any information may cause a termination of our services.
As we are only a listing platform it may be necessary for our clients, especially for real estate and boat purchases to sign an external contract with our supplier or local authorities.
A failure in signing those contracts can also lead to an immediate suspension of our services.


Section 5 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 6 – Modification to the Service and Prices

Prices for listed products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


Section 7 – Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Section 8 – Guarantee

We can only provide guarantee on new products that are listed on our platform. For new products we offer our clients the guarantee given by our supplier/actual manufacturer of the product.
As we are only a listing platform, the guarantee of a new product is still within the responsibility of our supplier. We are so on not responsible for any delays in a guarantee procedure.
Because different suppliers and manufacturers provide different warranty lengths on their new products, please kindly inform yourself by getting in touch with us about product specific warranty details before placing an order with us.


Section 9 – Payment Method

The payment method is the attribute through which the payment method of the transaction is expressed. Within the PANACRYPTO system, one or more of the following payment methods can be used:

  • Cryptocurrency: bitcoin, ethereum, usdt, usdc, busd, ….. through the authorized digital addresses as approved by PANACRYPTO.
  • Bank transfers: Banking deposits by international bank wire or by local electronic deposits (ACH), within the Republic of Panama.

PANACRYPTO is not responsible for any type of claim presented by the users of the merchant, for the services or products acquired to the merchant, for transactions made through our platform.


Section 10 – Tax Obligations

  • PANAMACRYPTO declares to be responsible to its tax obligations before the DGI (DIRECCIÓN GENERAL DE INGRESOS) relating to the fees from its services rendered.
  • The Merchant accepts that it is responsible for the fulfilment of its obligations before the DGI (DIRECCIÓN GENERAL DE INGRESOS) and its tax obligations. PANACRYPTO is not responsible for any claim presented by the merchant to this state institution.

The information provided on our platform should not be used as a substitute for consultation with professional tax, accounting, legal, or other competent advisers. Before taking any action or placing an order, you should always consult a professional adviser who has been provided with all pertinent facts relevant to your situation with knowledge about possible tax obligations in your home country.


Section 11 – Refund Policy

Due to our individual and exclusive products, mostly international located we can only offer you a refund or exchange for items that are physically damaged or different from its described specifications.
If the damage is only minor and can be repaired without loss of value of the actual item, we also reserve the right to fix the issue.
As some of our suppliers might offer a return of the product if its unused, unopened and sealed you can still contact us for a return, but we can’t guarantee that it is possible to return any of our listed products after purchase if those are free of defects.

  • In the event that the merchant needs to request a refund on a transaction, it may do so through the authorized methods as per this agreement.
  • Refunds are made to the end user in the time it takes for the Supplier, the involved Banks and PANACRYPTO to process the request.
  • All refunds made will be made net of commission, transaction and other associated costs.
  • The Supplier may not make a reversal after 90 days have elapsed.
  • The Supplier may reverse a transaction for the full or partial amount of the transaction, provided that the sum of all reversals associated with the same transaction does not exceed the original amount of the transaction.
  • The Supplier will make reversals in accordance with its policies. Supplier may not make reversals for an amount less than the amount of the transaction in question without prior notification and acceptance by the cardholder or without this process being made explicit in its return policies.


Section 12 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment information, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our platform.


Section 13 – Optional Tools

We may provide you with access to third-party tools (for example our KYC providers) over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such third party-tools without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 14 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third-party providers.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Section 15 – User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 16 – Personal Information

Your submission of personal information through the platform is governed by our Privacy Policy.


Section 17 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Section 18 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


Section 19 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Neither PANACRYPTO nor the bank assumes any liability in any of the following situations:

  • Malfunctioning and/or abnormal operation, including no operation, of any intermediary involved in the process.
  • Loss of profit resulting from any of the above.
  • Termination, cancellation or nullity of the banks or virtual asset service providers’ contract with PANACRYPTO.
  • Warranty, support, technical service, repair, compensation, replacement, reshipment, claims, complaints, denunciations of the goods and/or services sold by the merchant, who assumes full, complete and total legal responsibility for the products and/or services it sells, expressly accepting to exclude PANACRYPTO, its legal personality and the persons who work or are related in any way with them, from any procedure, in any way and for any reason, of events resulting from the sale of products and/or services by the merchant.
  • Bank charges and commissions or those of related financial institutions of which the Supplier is a client, arising from the deposit, deposit or transfer of the amounts delivered by PANACRYPTO to the Supplier, even in the event that such charges are generated by PANACRYPTO.
  • PANACRYPTO does not assume any responsibility for the fiscal and tax obligations of the Supplier.
  • All modifications to our terms and conditions will be notified via email.
  • The execution of unlawful acts by the Supplier.
  • Any indemnity arising out of the proven contractual liability of PANACRYPTO shall be capped at twenty percent (20%) of the total value of the Fees paid by the Supplier for the provision of PANACRYPTO Services during the twelve months prior to the occurrence of the damage, or if such term is less, twenty percent (20%) of the total value of the Fees earned by PANACRYPTO during such term.


Section 20 – Indemnification

You agree to indemnify, defend and hold harmless our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


Section 21 – Copyright, Intellectual and Industrial Property

Material on this site is protected by copyright. The copyright owner is PANACRYPTO. You may not make any alterations, deletions or additions to the site or material on this site or sell it or misappropriate it. Material may be downloaded or copied for personal use only. However, appropriate acknowledgement of the copyright owner is required if material is used or re-published in any format.

Section 22 – Full Understanding

This Agreement supersedes all previous understandings between the Parties and reflects the entire agreement with respect to the subject matter hereof.


Section 23 – Applicable Law and Jurisdiction

All disagreements, discrepancies or controversies that may arise from this Contract, including nullity or invalidity, if any, shall be resolved by a final and unappealable decision of the Arbitration Centre of the Chamber of Commerce, Industries and Agriculture of Panama, to whose rules the parties unconditionally submit.
This Agreement is governed by the laws of the Republic of Panama.

Section 24 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


Section 25 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


Section 26 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


Section 27 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Section 28 – Contact information

Questions about the Terms of Service should be sent to us at