Steps for property owners or real estate agencies to report unauthorized advertisements of their listings on JamesEdition
Dear valued user Panacrypto provides a secure and safe platform and functions as an online marketplace, connecting buyers with sellers. We do not act as a selling agency ourselves.
Each real estate partner agency manages its own portfolio on our platform. Due to our policies, we do not have the authority to modify or delete listings without substantial legal justification. However, we do have a straightforward process for handling unauthorized listings.
Your first course of action should be to reach out to the responsible agency. As the seller’s contact info cannot be found on the listing pages directly, we are happy to connect you to the respective seller. You can either make an inquiry directly on the page where you found your listing or notify us at officepanacrypto.com.
Please let us know if you get a negative response so we can contact the agency for clarification. If the agency remains uncooperative, we will request one of the following legal documents from you:
1) Document verifying property ownership (for owners)
2) A valid exclusivity contract (for agencies)
We also accept formal complaints registered with local law enforcement agencies.
Upon receiving these, we will initiate an investigation and proceed with necessary actions to remove the listing.
It’s worth noting that if multiple agencies list the same property due to the homeowner’s decision, we are unable to intervene.
Additionally, if you notice a „sold“ listing that remains active, it could be a simple technological oversight due to a delayed portfolio update. We recommend verifying this with the listing agency before filing a formal complaint.
If you have further questions or need additional clarification, please don’t hesitate to contact us.
Your Customer Support Team
For standard transactions like the purchase of a property, car, jewelry or rentals, we just help putting seller and buyer together, the rest is up to you.
For purchases with crypto, we are directly involved in the transaction. Upon receiving the cryptocurrencies, we make the exchange to USD under escrow through our OTC desk and the amount is forwarded directly to the seller to ensure a timely and cost-efficient handling of the funds.
At Panacrypto, we prioritize your security and peace of mind when engaging in high-value transactions. Our affiliated dealers are highly experienced in facilitating secure, global transactions—including shipping, insurance, and payment handling. For personalized assistance, we encourage you to communicate directly with these professionals.
We are committed to maintaining the integrity of listings on our platform. All dealers undergo a rigorous vetting process to ensure credibility and authenticity. Rest assured, we go to great lengths to create a trustworthy and safe marketplace for our clients.
For questions on transactions involving Panacrypto or if you have any additional questions and need further clarification, please don’t hesitate to reach out to our Customer Support Team at firstname.lastname@example.org.